Omada AI
Omada is providing incorrect responses or isn’t working as I need. What’s going on?
Last Updated: march 3, 2026
About Your AI Marketing Team
Your AI Marketing Team is led by Alpha, who coordinates with a network of specialized agents to execute work on your behalf.
In an effort to be helpful, Alpha may occasionally produce responses that are incorrect or incomplete. This is sometimes referred to as “hallucinating” information and is a known limitation of current generative AI systems. Because Alpha’s capabilities are still evolving and not all features are fully developed, some things may not work as expected. You may encounter incomplete functionality, unexpected behavior, or responses that miss important context.
Current Capability Limitations
As we continue improving Alpha, please be aware of the following:
- Video uploads are not yet supported. This capability is coming soon.
- Creative asset editing is conversational. When you ask Alpha to revise or modify video or graphic assets, it may not perfectly apply changes on the first try. Follow-up clarification may be needed.
- Occasional timeouts or non-responses may occur. Alpha relies on downstream partners and external systems for some services. Temporary outages or latency from those partners may cause Alpha to time out or fail to respond.
- Some features may be in preview or under active development and may not function consistently.
We appreciate your patience as we continue expanding functionality and improving reliability.
Share Your Feedback
Your feedback is essential to helping us improve.
If you encounter an issue, receive an unhelpful response, or notice something that doesn’t seem right, you can:
- Use the thumbs down button on the response to flag it directly.
- Click the “Give Feedback” link on this page to submit detailed comments.
- Contact us at support@omada.ai with your issues, suggestions or questions.
When possible, please include:
- A description of what went wrong
- What you expected to happen
- Screenshots (if applicable)
Thank you for helping us make Alpha more reliable, accurate, and useful.