# Director, Product Management

**Location:** Remote / U.S. (PST preferred)  
**Experience:** Senior (7+ years)

### Who we are  
Omada is a fast-growing, venture-backed startup on a mission to transform how small and medium-sized businesses operate and grow. Founded by repeat entrepreneurs and operators behind some of the world's most widely-used tech products, we're supported by top-tier venture capital and strategic investors who believe in our bold vision to support the growth of every SMB.

### Problem we're solving  
SMBs are the backbone of the global economy, yet marketing innovation has bypassed them for two-plus decades. Complex platforms, fragmented and overpriced point solutions, and expensive and inefficient agencies stifle their growth and prospects. Regardless of business category, customer acquisition remains their #1 challenge, and 4 of their top 5 business concerns are tied to marketing-related functions.

### Solution we're bringing to market  
Omada is building an AI-powered marketing team for every SMB—a fully managed, "do-it-for-me" service that delivers the strategy, execution, and expertise of an enterprise-class marketing team without the cost or complexity. Under the hood, we're developing a state-of-the-art multi-agent AI platform that combines generative AI, proprietary models, and advanced ML techniques to automate and optimize the full marketing lifecycle.

### Role Overview  
We're looking for a highly skilled and mission-driven Director, Product Management to join our founding team and help shape the future of Agent-driven businesses. In this role, will lead and drive key product-led growth initiatives and roadmap for the company. You'll be working at the intersection of advanced agentic technologies and real-world applications — building intelligent systems that understand nuanced user inputs, respond with precision, and adapt to a wide range of business contexts.

This role sits at the intersection of Product, Analytics, and Growth, requiring depth of product management expertise and cross-functional leadership. This role will play a pivotal role in influencing Marketing, Sales, and Customer Success to embed retention-focused practices into their workflows and priorities.

The ideal candidate would have experience across the stack building and driving growth for at-scale SaaS products with AI as a key component.

### Responsibilities  
- Own and drive product-led growth initiatives connecting user journeys and workflows from onboarding and first-run experiences to ongoing product capability discovery and engagement.  
- Drive key value propositions and the roadmap, execution, and launch of multiple agentic products in Omada’s portfolio  
- Build core data science and analytics capabilities including predictive frameworks to enable data-driven decisions for growth, engagement & retention  
- Own strategy and execution around pricing and packaging to ensure they align with customer value and retention goals.  
- Drive key tradeoffs and prioritization in collaboration with engineering and design. Partner with engineers and designers to bring to life compelling user experiences and optimized user journeys  
- Collaborate with customers to deeply understand their needs, gather feedback & develop insights and serve as a domain expert on specific workflows and customer segments  
- Solve cutting-edge AI product challenges, for multi-step, high-complexity agents and real-time retrieval over large scale datasets

### Requirements & Skills  
The ideal candidate will have experience and skills in the following areas:  
- 7+ years of experience in product management  
- Data-driven decision making and analytical experience, ability to work with big data, data scientists  
- Driving product-led growth initiatives, including driving engagement and retention  
- Optimizing user journeys and funnels and working with designers on UX  
- Fluency with AI, LLMs, and prompting and context engineering techniques  
- Partnering with engineering teams to drive prioritization and feature delivery  
- Demonstrated ability to ship world-class consumer or prosumer SaaS products  
- Experience creating agents and agentic frameworks preferred  
- Software engineering background is a plus  
- Ability to use both qualitative and quantitative reasoning to communicate your ideas  
- Ownership mindset with desire to make the team successful

If interested, email us at [careers@omada.ai](https://careers@omada.ai/) with your resume and a cover letter.