# Senior Product Manager

**Location:** Remote / U.S. (PST preferred)  
**Experience:** Senior (5+ years)

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## Who we are

Omada is a fast-growing, venture-backed startup on a mission to transform how small and medium-sized businesses operate and grow. Founded by repeat entrepreneurs and operators behind some of the world's most widely-used tech products, we're supported by top-tier venture capital and strategic investors who believe in our bold vision to support the growth of every SMB.

## Problem we're solving

SMBs are the backbone of the global economy, yet marketing innovation has bypassed them for two-plus decades. Complex platforms, fragmented and overpriced point solutions, and expensive and inefficient agencies stifle their growth and prospects. Regardless of business category, customer acquisition remains their #1 challenge, and 4 of their top 5 business concerns are tied to marketing-related functions.

## Solution we're bringing to market

Omada is building an AI-powered marketing team for every SMB—a fully managed, "do-it-for-me" service that delivers the strategy, execution, and expertise of an enterprise-class marketing team without the cost or complexity. Under the hood, we're developing a state-of-the-art multi-agent AI platform that combines generative AI, proprietary models, and advanced ML techniques to automate and optimize the full marketing lifecycle.

## Role Overview

We're looking for a highly skilled and mission-driven Senior Product Manager to join our founding team and help shape the future of Agent-driven businesses. In this role, you'll drive the development of multimodal AI agents purpose-built for SMB marketing and growth. You'll be working at the intersection of advanced agentic technologies and real-world applications — building intelligent systems that understand nuanced user inputs, respond with precision, and adapt to a wide range of business contexts.

You'll play a pivotal role in enhancing our AI capabilities by creating agentic solutions and integrating across diverse data sources leveraging state-of-the-art technologies. The ideal candidate would have experience across the stack building at-scale SaaS products with AI as a key component.

## Responsibilities

- Own and lead the end-to-end product lifecycle, from ideation and strategy to execution and launch of multiple agentic products in Omada’s portfolio  
- Conceptualize skills and workflows for new agents based on customer and market signals  
- Own feature roadmap and drive tradeoff prioritization decisions in collaboration with engineering  
- Drive key decisions to improve LLM effectiveness for complex, marketing and creative agents  
- Craft and refine the context and prompts to steer, train and evaluate agent behavior and performance.  
- Collaborate with customers to deeply understand their needs, gather feedback & develop insights and serve as a domain expert on specific workflows and customer segments  
- Partner with designers to bring to life compelling user experiences and optimized user journeys  
- Develop metrics and operational views to enable data driven decisions  
- Solve cutting-edge AI product challenges, for multi-step, high-complexity agents and real-time retrieval over large scale datasets

## Requirements & Skills

The ideal candidate will have experience and skills in the following areas:

- 5+ years of experience in product management  
- Experience and fluency with AI, LLMs and prompting and context engineering techniques  
- Experience creating agents and agentic frameworks preferred  
- Experience partnering with engineering teams to drive prioritization and feature delivery  
- Demonstrated ability to ship world-class consumer or prosumer SaaS products  
- Big picture thinking while still delivering on the details  
- Software engineering background is a plus  
- Degree or relevant experience in CS or Engineering  
- Experience with Figma, Balsamic or similar tools to communicate concepts  
- Strong analytical skills with experience developing metrics and drive data-driven decisions  
- Ability to use both qualitative and quantitative reasoning to communicate your ideas reasoning  
- Juggle multiple priorities and deal with ambiguity  
- Ownership mindset with desire to make the team successful

If interested, email us at [careers@omada.ai](https://careers@omada.ai/) with your resume and a cover letter.
