Privacy Policy | Omada

Privacy Policy

Last Updated: April 20, 2026

Omada AI, Inc. (“Omada.ai,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the Omada.ai website and AI marketing platform (the “Service”). It also explains your rights regarding your personal data and how you can contact us with questions or requests. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Service, including:

• Information You Provide to Us: When you create an account, we collect personal information such as your name, email address, mobile phone number (if you register or sign in using a phone number), business contact details, and account login credentials. If you integrate third-party services (e.g. social media accounts), we may collect your usernames or account IDs and authentication tokens for those services. You may also provide content and media by uploading images, videos, graphics, or text for use with our platform’s AI agents.

• Phone Number and Authentication Data: If you register or sign in to the Service using your mobile phone number, we collect your phone number and related authentication records.

• Social Media Credentials: If you choose to connect your social media or third-party accounts to Omada.ai, we will collect the OAuth tokens or credentials necessary to access those accounts with your permission.

• Automatically Collected Information: We automatically collect certain information about your device and usage of the Service, including your IP address, browser type, device type, approximate location, operating system, referring URLs, and activity on the platform.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, authenticate your account, and gather usage data about your interactions with our Service.

Information Collected from Public and Third-Party Sources

Omada.ai may collect publicly available or authorized information about your business from your website or other third-party sources.

How We Use Your Information

Omada.ai uses the collected information for the following purposes:

• Providing and Improving the Service: We use your information to operate the platform’s features and provide services to you.

• Account Management and Communication: We process your email and contact details to manage your account and send important updates.

• Content Generation and User Requests: All data and content you provide may be used to carry out the specific operations you request on the platform.

• Safety, Security, and Legal Compliance: We may use information to protect the security and integrity of the platform.

• Aggregated and De-Identified Data: We may aggregate or de-identify personal information for analytics, research, and marketing purposes.

How We Share Your Information

We understand the importance of keeping your personal information private. We do not sell your personal information to third parties. However, we do share certain information in the following circumstances:

• Service Providers and Processors: We share information with trusted third-party vendors who perform services on our behalf.

• Third-Party Integrations (at Your Direction): If you connect third-party accounts or services with Omada.ai, we will share information with those third parties as needed.

• Business Transfers: Your information may be transferred as part of corporate changes.

• Legal Requirements and Protection of Rights: We may disclose your information if required by law or necessary to protect rights.

• With Your Consent: We will obtain your consent if we wish to share your personal information with third parties.

Data Security

We take the security of your personal information seriously. Omada.ai implements various technical and organizational security measures to protect your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it and to comply with applicable legal requirements.

Your Rights and Choices

• Access, Correction, and Deletion: You have the right to access and request correction or deletion of your personal information.
• Opting Out of Marketing: You can opt out of marketing communications at any time.
• Account Authentication and Transactional SMS: We will send you OTPs and account-security messages via SMS.
• Cookies Preferences: You can control or delete cookies through your browser settings.
• GDPR - European Residents: You have certain rights regarding your personal data if you are located in certain jurisdictions.
• CCPA - California Residents: You have specific rights under the California Consumer Privacy Act.

International Data Transfers

The data we collect may be transferred to, and stored on, servers located in the United States or other countries.

Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from anyone under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Your continued use of the Omada.ai Service constitutes your acceptance of the changes.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Omada AI, Inc. (Attn: Privacy)
Mailing Address: 1100 Bellevue Way NE Ste 8A #133, Bellevue, WA 98004
Email: privacy@omada.ai